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Hunt Down Undies Steals in the Mens and Women Sale! Ending Soon!

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Return and Refund Policy

 We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please review our policy below:

Return Window

    You may return most new, unworn, and unused items within 30 days of delivery for a full refund. Items must be in their original condition with all tags attached.

    Non-Returnable Items

      For health and hygiene reasons, we cannot accept returns on the following items:

      - Underwear and intimate apparel

      - Swimwear

      - Sale or clearance items

      How to Return

        To initiate a return, please follow these steps:

        1. Contact Us: Email our customer service team at info@savys.pk with your order number and the reason for your return.
        2. Return Authorization: We will provide you with a Return Merchandise Authorization (RMA) number and instructions on where to send your item.
        3. Pack the Item: Carefully package the item(s) in their original packaging, including all tags and labels.
        4. Ship the Return: Send the package to the address provided by our customer service team. We recommend using a trackable shipping service.
        Refunds

          Once we receive and inspect your return, we will process your refund within 7-10 business days. The refund will be issued to the original payment method. Please note that shipping charges are non-refundable.

          Exchanges

            If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

            Damaged or Incorrect Items

              If you receive a damaged or incorrect item, please contact us immediately at info@savys.pk. We will provide instructions for returning the item and ensure that you receive a replacement or refund.

               

              Contact Us

                If you have any questions or need further assistance with your return, please reach out to our customer service team at info@savys.pk.

                Thank you for shopping with us!