Refund Policy

Thank you for shopping with us! We hope you’re delighted with your purchase. However, if you are not completely satisfied, we’re here to help. Please review our refund policy below:

Return Eligibility:

- Items must be returned within 30 days of receipt.

- Garments must be unworn, unwashed, and in their original condition with all tags and packaging intact.

- Certain items, such as intimate apparel and swimwear, are non-returnable for hygiene reasons. Please check the product description for specific details.

How to Return:

- To initiate a return, please contact our customer service team at Whatsapp 0316-9900776.

- Provide your order number and reason for return.

- We will provide you with a return authorization and instructions for sending the item back to us.

Return Shipping:

- You are responsible for the return shipping costs unless the item was received damaged or incorrect.

- We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Refund Process:

- Once we receive your returned item, we will inspect it to ensure it meets our return criteria.

- Refunds will be processed to your original method of payment within 7-10 business days from receipt of the returned item.

- Shipping charges are non-refundable.

Exchanges:

- If you would like to exchange an item for a different size or color, please initiate a return and place a new order. The return policy for the exchanged item will be the same as for refunds.

Damaged or Incorrect Items:

- If you receive a damaged or incorrect item, please contact us immediately at info@savys.pk with your order number and a photo of the item.

- We will arrange for a replacement or a full refund, including return shipping costs.

Contact Us:

- For any questions regarding our refund policy, please reach out to our customer service team at info@savys.pk or +923169900776.

Thank you for shopping with us!